Welcome to Our Service Department

The Unsung Heroes: A Day in the Life of Our Service Team

When you walk into an automotive dealership, it's easy to get lost in the gleam of brand-new models and the hustle of sales activities. However, tucked away from the showroom floor is our dedicated team of professionals who keep the wheels turning—quite literally. Welcome to the world our service team, the unsung heroes of our operation.

The Experts Behind the Wrench

Comprised of highly-trained technicians, service advisors, and support staff, the service team takes immense pride in ensuring your vehicle is road-ready and safe. They're the experts who go beyond the manual, bringing years of experience to diagnose issues that are often elusive to the untrained eye. And let’s not forget, these are the folks who get their hands dirty so that you can enjoy a smooth ride.

More Than Just Maintenance

While regular services like oil changes and tire rotations are bread-and-butter tasks, the scope of their work is far more comprehensive. From complex engine diagnostics to intricate electrical repairs, the service team is well-equipped to handle a broad spectrum of automotive challenges. They stay abreast of the latest industry trends and technologies, undergoing continuous training to provide top-notch service.

The Customer Connection

What sets our standout service team apart is their unwavering commitment to customer satisfaction. Service advisors play a crucial role here, acting as the bridge between you and the technical team. They take the time to explain what your car needs in a language you'll understand, demystifying the jargon-filled world of automotive repair.

A Culture of Excellence

Quality workmanship is a given, but what truly distinguishes our top-tier service team is a culture of excellence. From a transparent pricing model to a comfortable waiting area stocked with amenities, every detail is designed to elevate your experience.

Explore Our Routine Maintenance Procedures

Outlined below is a list of maintenance we handle most frequently and their importance to your vehicle’s health.

Oil Changes: Regular oil changes are one of the most important forms of routine maintenance for your car. Learn more about how clean oil affects your car here.

Brake Inspection and Replacement: Your brakes are your first line of defense against any obstacles in your way. Find out how you can keep them in tip-top shape here.

Tire Repair and Replacement: Your car has many moving parts, but your tires are where all that work meets the pavement. Discover how routine maintenance can keep you rolling smoothly down the road ahead.

Battery Replacement: Your battery is responsible for delivering the current necessary to start your car's engine. Explore the ways you can determine when you need a new one.

Muffler Repair: A properly functioning muffler is an important part of a healthy exhaust system. Research how quality muffler service can keep you rolling smoothly down the road.

Wiper Blade Replacement: Wiper blades play a crucial function when difficult weather arrives. See what a new pair of wiper blades can do for you.

The Service Process

When you bring your vehicle in, you can drive right to our indoor service center. From there, our expert technicians will take over. We have three Ford Senior Master Technicians on our staff. That's the highest level of training you can achieve in Ford Motor Company.

Our incredible Ford service and repair center is here to keep your used or new Ford model running as efficiently as possible. Paying an occasional visit will keep you on the road year-round, as we pride ourselves on knowing your vehicle inside and out. Why would you go anywhere else when you can trust your vehicle to the experts that have been serving our area for years?

The Future Is Now: How Online Scheduling Simplifies Your Car Service Experience

In today's digital age, convenience is king, and that extends to scheduling your car's service appointments. Gone are the days of elevator music when you get put on hold. With online scheduling, taking care of your car has never been easier.

Quick and Accessible

Available 24/7, our online scheduling tool lets you book an appointment whenever it suits you. A user-friendly interface walks you through the process in just a few clicks, saving you time.

Tailor-Made for You

Beyond just picking a date and time, you can specify the type of service you need. This ensures our service team is well-prepared, offering a more efficient and personalized experience.

Transparent and Simple

We offer service details online. Instant confirmations via email or SMS give you peace of mind, and convenient reminders keep your schedule on track.

In summary, online scheduling has simplified car maintenance for you, making it a seamless and efficient process. It’s convenient, right at your fingertips, enhancing both customer satisfaction and operational efficiency for dealerships.